Associate Solutions Engineering Program Manager

Verkada
$135,000-$165,000 USD
flexible benefit account, parental leave, paid holidays, sick time
United States, California, San Mateo
406 East 3rd Avenue (Show on map)
Dec 04, 2024
Who We Are Verkada is a leader in cloud-based B2B physical security. Verkada offers six product lines - video security cameras, access control, environmental sensors, alarms, workplace and intercoms - integrated with a single cloud-based software platform. Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies. Founded in 2016 with more than $460M in funding raised to date, Verkada has expanded rapidly with 15 offices across three continents, 2,100+ full-time employees and 28,000+ customers across 70+ countries. We are looking for a driven Associate Solutions Engineering Program Manager to lead and mentor a team of Associate Solutions Engineers (ASEs) through their technical training journey. This role is ideal for someone with a passion for technical education, program management, and a keen ability to foster career growth in others. As an Associate Solutions Engineering Program Manager, you'll oversee the development and execution of training programs designed to equip ASEs with hands-on experience in technical domains like computer networking, cloud architecture, and physical security. You'll manage the progress of ASEs through their training, ensuring they gain valuable skills and experiences necessary for success in building technical solutions. You'll also work closely with seasoned Solutions Engineers to ensure mentorship and guidance are a core part of the program. This position is located onsite in our San Mateo office; not hybrid or remote. Key Responsibilities: Oversee the daily activities of the ASE training program, ensuring ASEs are meeting their learning milestones in areas such as cloud infrastructure, networking, and physical security. Collaborate with Solutions Engineering leaders and trainers to build and refine training content that meets the evolving technical needs of the company. Provide mentorship and career development support to ASEs, fostering a positive learning environment and offering guidance on future career paths. Coordinate hands-on technical projects that allow ASEs to work with Verkada's full product suite, gaining real-world experience in designing and implementing security solutions. Ensure ASEs are progressing in their communication and presentation skills, preparing them to interface with customers and deliver technical solutions. Manage program logistics, including scheduling, cohort management, managing travel, and tracking ASE progress in technical certifications and soft skill development. Facilitate ASE engagement with SE mentors and track the success of those relationships. Regularly report on ASE program performance, identifying areas for growth and improvement. Skills & Qualifications: 2+ years of experience in solutions engineering, program management, or technical enablement . Strong understanding of technical domains such as computer networking, cloud architecture, and security infrastructure. Previous experience in technical training or mentorship is highly desirable. Excellent organizational skills and the ability to manage multiple priorities. Strong communication and interpersonal skills with the ability to inspire and guide early-career engineers. Ability to thrive in a fast-paced, dynamic environment with a strong sense of accountability and adaptability. Passion for technology, education, and continuous improvement. US Employee Benefits Verkada is committed to investing in the holistic health and wellbeing of all employees and their families. Our benefits and perks programs include, but are not limited to: Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under most plans and 80% for family premiums Nationwide medical, vision and dental coverage Health Saving Account (HSA) and Flexible Spending Account (FSA) with tax saving options Expanded mental health support Paid parental leave policy & fertility benefits Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time Professional development stipend Wellness/fitness benefits Healthy lunches provided daily Pay Disclosure At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. This estimate can vary based on the factors described above, so the actual starting annual base salary may be above or below this range. This estimate is also just one component of Verkada's total rewards package. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of Restricted Stock Units (RSUs). Estimated Annual Pay Range $135,000 — $165,000 USD Verkada Is An Equal Opportunity Employer As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. Your application will be handled in accordance with our Candidate Privacy Policy.