Sr. Business Application Manager (Hybrid-In Office)

Sr. Business Application Manager (Hybrid-In Office)

Job Level: W2T Consultant

Job Location: Hybrid

Travel Expectations: 10%

Job Classification: Temporary (W2T)

Join Centric Consulting - A Culture You'll Love

At Centric Consulting, we've cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry - celebrating individuals, collaboration, and lifelong friendships.

In this role, you will:

Leadership & Team Management

• Lead, mentor, and develop a team of application administrators and developers, fostering a collaborative and high-performance culture.
• Define team goals, assign responsibilities, and manage delivery to align with strategic objectives.
• Conduct performance evaluations, set development plans, and guide the career progression of team members.

Application Development & Administration

• Oversee the management, configuration, integration, testing and deployment of all third-party business applications used by the company.
• Collaborate with domain leads and business stakeholders to understand requirements, develop technical solutions, and drive continuous improvements.
• Develop, implement, and enforce best practices, standards, and processes for application management and development to ensure scalability, security, and efficiency.

Project Management & Cross-Functional Collaboration

• Lead resource allocation and estimation to contribute to budgeting and roadmaps for business application development initiatives.
• Partner with security, software engineering, platform engineering, architecture and product teams to ensure seamless application integrations and adherence to security protocols.

Strategic Planning & Continuous Improvement

• Contribute to long-term roadmaps for the evolution of business applications to meet the changing needs of the organization.
• Stay current on technology trends, assess new tools, and recommend upgrades or replacements to ensure an efficient and modern application portfolio.
• Drive initiatives to automate and streamline business application development and administration processes, enhancing overall efficiency and user satisfaction.

Vendor Management

• Partner with Vendor Management to manage relationships with third-party software & staffing vendors, ensuring service level agreements are met and issues are addressed promptly.
• Manage contract resources as appropriate ensuring resources are meeting performance expectations.

Who You Are:

• Bachelor's degree in Computer Science, Information Systems, or a related field. A Master's degree or relevant certifications (e.g., PMP, ITIL) is a plus.
• 5+ years of experience in application development and administration, with at least 3 years in a leadership role.
• Demonstrated experience managing third-party business applications across various business functions, including finance, HR, sales, and operations.
• Strong technical expertise in enterprise software solutions, system integrations, and API management.
• Excellent project management skills with a proven ability to deliver on complex, cross-functional projects.
• Exceptional communication and interpersonal skills, with the ability to build strong relationships across all levels of the organization.
• Strategic thinker with a results-oriented mindset and a focus on continuous improvement.
• Experience with a broad suite of business applications (e.g., ERP, CRM, HCM, Work Management, Business Process Automation, Contact Center and Productivity systems and tools). Salesforce, Ring central, Workday, Netsuite.
• Knowledge of security and compliance considerations for enterprise applications.
• Familiarity with cloud-based platforms and SaaS solutions Predominantly Microsoft Cloud.
• Familiarity with Generative AI and it's integration into business application capabilities.

Total Rewards:

We proudly offer competitive compensation, a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being, such as health coverage, wellness programs, 401K company match, self-managed PTO, and other unique incentives that celebrate your accomplishments.

• Remote and Hybrid Work
• Time Off When You Need It
• Benefits That Flex
• Professional Development

While benefits eligibility may vary for roles that are non full-time, we provide unique opportunities for growth, skill development, and more. Regardless of your role, you'll be part of a collaborative environment where every team member contributes to our shared success.

Discover more about our benefits by exploring additional details here benefits.

Who We Are:

Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what's best for businesses. Now numbering more than 1,400 employees in the U.S. and India, we're committed to solving clients' toughest problems and delivering on our mission of providing unmatched experiences.

Our purpose at Centric Consulting is to bringunmatched experiencesto clients and employees. These aren't just words we use - it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.

What Makes Centric a Great Place to Work?

We know that creating and sustaining an authentically welcoming culture requires that we all play a part inpromotingdiversity, equity, and inclusion, from our business practice to how we show up for employees and communities. This is how we bringour mission and core valuesto life, working together to provide the highestqualityservices to our clients while allowing our employees to reach their full potential. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws.

Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.

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